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Monday 5 october | Customer Journey

Webinar Customer Journey Optimization - On Demand

15:00 - 16:00 online

At most companies, the CMO’s dream is the COO’s worst nightmare. Customer centricity and the associated digital initiatives have driven up operational costs and made it difficult to even begin a discussion about back office optimization. In this webinar, you will learn more about an approach that helps bridge the gap by connecting fact-based customer journey analysis to operational efficiency.

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